The existing CCTV system was suffering due to age and condition of the equipment. Failures of equipment were causing loss of CCTV. The concierge team rely heavily upon this to monitor the entrances. The team must respond to unwanted visitors at all hours.
We assessed the existing system set up and listened staff explain to the operational issues of this system. We were able to incorporate at minimal cost, improvements when we replaced this system. These included better positioned and correct selection of cameras. We achieved greatly improved ROI (region of interest). By providing an additional single camera to an entrance corridor the operators can now record visitor entrance traffic flow in both directions faces in and faces out. We relocated the DVR to a secure location and housed this in a lockable enclosure.